Refund policy

Refund Policy

Due to the perishable nature and health and safety regulations surrounding food items, all sales of food products are strictly final. We do not accept returns, exchanges, or refunds for food items once an order has been processed or shipped.

Damaged or Defective Items

We take great care in packaging your orders. However, if your order arrives damaged, defective, or incorrect:

• Contact us within 48 hours of delivery using our contact us form here.

• Include your order number, a brief description of the issue, and clear photos of the damaged item and packaging.

• Eligible claims for damaged or incorrect items will be evaluated for a replacement or store credit at our sole discretion.

Cancellations

Order cancellations must be requested within 1 hour of placing the order. Once an order has entered processing or shipment, it cannot be canceled or modified.